Free Digital Marketing Plan Template


digital marketing plan templateSome smart guy (or gal) came up with the idea of The One Page Business Plan.

The idea is simple. It’s got the core information. It fits on one page. You print it out and keep it pinned up near your desk, and you refer to it often.

It’s short, easy, simple and it works.

So, with that, we’ve created The One Page Digital Marketing Strategy Template.

The One Page Digital Marketing Strategy Template

It’s quick to fill in, easy to follow, and it works.

One Page Digital Marketing Strategy Template

SEO versus AdWords or Both?


Search Engine Optimisation (SEO)

seoAt the moment, looking through the website, no real effort or thought has gone into how to make this website and business find-able online. Google, and other search engines, essentially read through a website to determine what it’s about (using smart, automatic web crawlers). In order for search engines to even consider you for a search result, it has to find that you are relevant for that.

For example, let’s say someone is looking for a restaurant in Pemberton. For Google to even begin associating your website as a result to phrases like “Pemberton restaurant” or “restaurant in Pemberton”, your website needs to mention those phrases. If it does, Google will give you a ‘rank’ and position you accordingly. Initially this might be really low in the search results… you might have to go to page 2,3,4,5+ to find yourself – depending on the level of competition for that term.

This is where optimisation comes in.

    • First of all we need to conduct research to find a range of key phrases that someone might search in order to find you.
    • After choosing a range of key phrases, we examine the website to see if it has those already. If not, we add them in.
    • This may mean that new content or pages need to be created at this stage
    • Next time when the search engine bots come by, they will see those key phrases and start associating you as a result for those search terms
    • We will conduct further assessments on the pages to find as many aspects that we can improve on as possible (see attached example page grading document)
    • We implement as many of those items on an ongoing basis as possible – on the website page itself
    • We also build back links to the website – listing you on relevant websites with a link back to your website
    • Part of back linking is to also consult with your marketing team to provide suggestions on how to link back to your website if you are able to post articles to other people’s websites
    • Monthly tracking and reporting on the results of the above activities
    • Take a continuous improvement approach (depending on how aggressive competition is)
    Before any of the above items can be done, we need to do the following
    • Add in Google Analytics tracking into the website
    • Add in Google Webmaster Tools tracking into the website
    • Add in our Ranking Software tracking into the website

This will enable us to collect ongoing data about the website and track its movements in the search engines on a monthly basis.


adwordsSearch engine optimisation can take time to build up, sometimes 3 to 6 months or longer – depending on the competitiveness of other businesses in the space (location and service).
AdWords is about placing you at the top of Google Rankings in the “Ads” sections. See illustration:

For these spots, competitors are paying a cost per click to be up there. So whenever someone clicks on that ad and goes to their website, they are paying for that click. The actual cost per click varies as it’s structured as an ever-changing bidding system. The business prepared to pay the most per click is most likely to be positioned higher. There are other factors involved, but this is largely it.

So with AdWords you need to pay for the set-up of the campaign (or DIY) and for the clicks themselves (direct to Google).

AdWords isn’t cheap, but it can get the phone ringing and enquiries coming in quickly. If a campaign is set up correctly, by the next day you should be a paid ad result.

SEO versus AdWords or both?

SEO is a more long-term activity. It takes longer to build up and costs more upfront (ongoing for several months) but once you are showing up in search results it quickly becomes cheaper than AdWords. For example, with AdWords you might be paying for the setup and ongoing maintenance plus the cost per click. So you might have a cost per click cost of $10. If you are getting 200 visitors to your website per month, it would be costing $2000 for that month. With SEO on the other hand, your costs remain the same ($1,000/month) but the longer and more effectively the campaign works, you might be getting 200 or 400 visitors to your website per month. $1000/month divided by 200 visitors is a cost per click of $5. Or $1000/month divided by 400 visitors is a cost per click of $2.5. Therefore the cost of SEO could be coming in at half or a quarter as compared to AdWords.

This is why business tend to favour SEO. Because you could get hundreds of clicks in a month. Not paying per click, like AdWords, makes the campaign a whole lot smarter.

For people who need to bring in business quickly, we suggest AdWords. However it can become a sizable monthly cost and if you stop the campaign, you are immediately off search results.

For people who want to build their natural SEO rankings, and not pay for each and every click, we suggest SEO.

For people who want to bring in business quickly and build up their SEO rankings for long term results and value, we suggest both SEO and AdWords. Once the SEO campaign is bringing in enough traffic and visitors, you can turn off AdWords.

Email Marketing: 10 Ways to Boost your Open Rate


Email marketing has proved itself to be one of the most effective sources of traffic and ROI among the many different marketing campaigns. However, it will only work as it should only if your email is opened and does not end up in the virtual trash can.

Here are 10 ways that you can boost your open rate:

1. Create proper segment for your subscribers

            Create different segments of various customer personalities and make sure that you send them messages according to their needs and wants as a consumer. Your customer is most likely to open your email message if it is something that they can relate to.

2. Impress with a killer subject line

            Most people open their email based on the subject line. Creating a subject line that would impact your subscribers is the best way to convince them to open your email. Experiment on different types of writing a subject line and find out which one works best for your audience. But generally, avoid spam words like Free and Help. Also, keep your subject line within 50 characters or even less.

3. Set your audience’s expectations

            Do not surprise your customers with emails that they did not expect coming. Prior to your scheduled emails, inform your customers first what kind of email messages they will be getting from you and how often you will be sending them.

4. Early call-to-action

            Subtlety put a call-to-action at the earlier portion of the email. Make it subtle but compelling. Place it where they can see it the minute they open the email.

5. Personalise

            According to Sikich, a personalised email can improve your click-through rate by 14% and conversion rates by 10%. The best way to personalise your email is by using your customer’s name on the subject line and on the greeting.

6. Send your email campaign from a real person

            Do not make your customers feel like they are getting an automated email. Avoid using email addresses like; it can easily turn your customer off. Use an email recipient that your customers can reply to.

7. Strike your audience with your pre-header

            Give your customers a sneak peek to what is in store for them if they open their email. Make it as interesting and intriguing as possible that they can’t help themselves but open it up.

8. Make your email mobile friendly

            Create an email that can be opened in both a computer browser as well as on a mobile phone. A good number of people are checking their emails on their mobile and smartphones.

9. Give your subscribers an option

            At the end of your email, provide an option for your customers to either opt-in or out from your list; as well as how often they can receive email messages from you and what kind of content. Often when customers receive unacceptable amount of emails, they automatically unsubscribe from your database.

10. Test, monitor and analyse

            Test. monitor and analyse how your audience behaves and responds to your email campaign. Keep an eye on the usual time the majority of your clients open their emails; the links that they usually click; and most importantly the things that they are interested in. This will help you improve your campaign and make it successful.


How Effective is Email Marketing?


According to research conducted by Sikich and published via their infographic, consumers who received email marketing tend to spend 83% more when shopping. And for businesses, the return on their investment (ROI) is equal to $44.25 for every dollar spent. Furthermore, the research showed that customers who receive email marketing orders 44% more goods with a frequency of 28% more. Thus, 70% of digital marketers consider email marketing as the key tool for ROI.

You may think that with the popularity of social media marketing there will be no room for email marketing anymore. You are completely wrong! Next to search engines, a lot of people still consider email marketing as one of the major traffic source for online stores. This is because as technology is continually developing, people still use their email everyday for business and personal use.

Here are five of the reasons why until today email marketing is still effective:

1. Affordability — There are a lot of email software that offers free trial for limited time and resources. If you have to pay, payment options are very flexible. You can either pay on a monthly basis or annually.

2. Functionality — It is easy to use for so many different functions like Sales, Providing Information, Building Customer Relationship, Driving Traffic, Building your Brand, Researching your Market, Customer Service, and Develop Loyalty.

3. Efficiency — Customer responses from email marketing is almost always fast and efficient. Responses could either be an engagement with the email or it could be an actual purchase. And all these responses could easily be tracked for an efficient monitoring of your marketing statistics.

4. Personalised — It is easier to incorporate personal touches into your email campaign. And consumers tend to respond to something that makes them feel important and that’s what you can give them if you personalise your email according to the information you have gathered from your customers.

5. Monitoring — Tracking the results and response on your email marketing is made easier with the different analytical tools provided by the email software. This can help you measure the success of your campaign.


Digital Marketing Strategy: Understand and Calculate Lifetime Customer Value


When starting down the path of a digital marketing strategy, it’s extremely important to understand the concept of your Lifetime Customer Value, and how to calculate it. Knowing your lifetime customer value will help you make well justified decisions when it comes to what activities you do as part of your digital marketing strategy and how much time and effort you invest in the execution of the strategy.

How does the Lifetime Customer Value impact my digital marketing strategy decisions?

Let’s put it this way. Let’s say, hypothetically that you’ve calculated that your lifetime customer value is $8,000. That is, on average, over the lifetime of a customer they will spend $8,000 with your organisation – this may be over the course of 6 months, 2 years or 5 years. A digital marketing strategy is a long term customer acquisition investment which, if done correctly, will bring in customers for years to come. (How to calculate your Lifetime Customer Value.)

Digital Marketing Strategy Lifetime Value Customer

How to Calculate Customer Lifetime Value

Let’s say that as part of your digital marketing strategy you’ve calculated that you’re spending around $10,000 a month on your digital marketing – over the course of a year that works out to be around $120,000. By understanding and knowing your lifetime customer value, you can figure out how many new customers you need to acquire to break even, and how profitable the digital marketing strategy has been.

Let’s use some very realistic figures.

Digital Marketing Strategy Year 1.

In this case, hypothetically, let’s say that during the course of the 12 months, this specific campaign has brought in a total of 20 new customers. 20 new customers, multiplied by the lifetime customer value of $8,000 equals $160,000.

Digital Marketing Strategy Year 2.

Provided that part of the digital marketing strategy included organic search engine rankings, your website should continue bringing in new customers the following year. Now let’s assuming that you keep the digital marketing strategy budget at the same monthly amount and continue on with the same (but revised) activities. So, next year, instead of acquiring 20 customers, you acquire 50 new customers. 50 new customers multiplied by the lifetime customer value equals $400,000.

Digital Marketing Strategy Year 3.

Now, in the third year, your digital marketing campaign is so refined, so smooth and optimised that you acquire 80 new customers. Let’s do the math again. 80 new customers multiplied by your lifetime customer value of $8,000 equals $640,000 of new business.

Summary of your 3 year digital marketing strategy investment.

So in three years you’ve invested $360,000 in your digital marketing strategy, and acquired a customer base with the value of $1,200,000 for your business.

And these are really conservative figures!

Imagine if instead of 20 customers in the first year you gained 30. And instead of 50 customers in your second year you gained 70. And instead of 80 customers in your third year you gained 100. Now you’re looking at $1,600,000.

Or let’s think of it this way. When you started the campaign you calculated that your lifetime customer value was $8,000. But during the course of the three years, because your digital marketing strategy also put a strong focus on existing customers, they began purchasing more from you! Or were prepared to pay a more premium dollar for your services! And then the lifetime customer value increased to $9,000 or $10,000 each!

Not forgetting…

That during those three years, what you’ve also done is built up a valuable business asset – your website is now a strong, powerful, lead generating machine, your email marketing campaigns are practically automated, and your customers are becoming more loyal and perhaps engaging and buying from you even more.

Imagine what that would mean for the value of your business!

One Page Digital Marketing Strategy Template

Digital Marketing Strategy: A Useless Paperweight


digital marketing strategyMore often than not, just like a business plan, a digital marketing strategy is nothing more than a paperweight. A big, fat, heavy paperweight. It looks great to look at. It’s very rewarding to know it’s done. However it usually just sits there… on top of, or underneath, a whole lot of other papers.

Having one of those digital marketing strategy paperweights is almost like having no strategy at all. Except for the nice feeling you have “knowing” that you do have one made.

So many businesses start off with great ideas. Amazing ideas, even. The enthusiastic founder may spend weeks upon weeks writing an elaborate business plan. Full of graphs and pie charts, statistics and figures – it’s nothing short of an inspirational read. However, as we all know, when the business gets going the pressures of the “urgent” day-to-day tasks take over, they dig that business plan deeper and deeper into filing cabinet darkness.

So, some smart guy (or gal) came up with the idea of The One Page Business Plan. The idea is simple. It’s got the core information. It fits on one page. You print it out and keep it pinned up near your desk, and you refer to it often.

It’s short, easy, simple and it works.

So, with that, we’ve created The One Page Digital Marketing Strategy Template.

The One Page Digital Marketing Strategy Template

It’s quick to fill in, easy to follow, and it works.

One Page Digital Marketing Strategy Template

Digital Marketing Strategy Love Triangle


There are three main aspects to a successful digital marketing strategy. If you do two of them but neglect one of them, your campaigns are likely to be ‘stunted’. Here at Emmix, we call it The Digital Marketing Strategy Love Triangle.

The Digital Marketing Strategy Love Triangle

If you have good content and a strong social media presence and strategy, but a lacklustre website with no calls to action and difficult to find contact details, you’ve shot yourself in the foot.

If you have a great website with great content, but your social media strategy is all ‘me, me, me’ self-promotional, your social media success will be limited.

If you have a good website and a good social media plan, yet lack engaging, educational, interesting content, your success will be once again limited.

The Three Most Important Digital Marketing Strategy Elements

Your Website and your Digital Marketing Strategy

Does your website work properly right now? Is it putting out the ‘right message’ about you/your business/your organisation? Are there correct and visible calls to action?

Very importantly, is your website code set up correctly to ensure maximum search engine benefit?

If it is, are you correctly publishing content, taking into consideration keywords in your titles, in your sub-headings, alt tags for your images, and useful meta descriptions?

Content and your Digital Marketing Strategy

Content is key to a successful digital marketing strategy. The internet is all about users who are looking for something, because they have a question or a need, and ultimately what they find is based on search giant, Google, and what Google decides is most relevant.

Now, Google has smart algorithms which are used to determine relevancy. People try to ‘convince’ Google that their website is more relevant through the use of questionable search engine optimisation strategies, however at the end of the day it all comes down to the question: Do you have good content?

You need to have good content written regularly and distributed throughout the digital mediums – on your website, on your blog, on your social media channels, and on other external sites (eg: guest blogging).

Because, naturally, good content is consumed – read, shared and appreciated.

Social Media and your Digital Marketing Strategy

Before you start posting away on social media, you’ve got to really think about who your target market is and a) what they like, b) what they’re interested in, c) what they want to see and d) what they DON’T want to see.

In social media, mostly you never get shared or liked when you’re doing a lot of self promoting, but rather when you just appeal to their interests you get more shares and likes – and thus your exposure grows. Give it a try for a week and see how you go.

Take a look at what competitors in your industry are doing within social media – consider it with a ‘judging’ eye, not as ‘gold’ – because they may not be doing it right either. What you’re looking for is to see which posts are shared most, commented on most and ‘Liked’ the most. These, you should consider the question of ‘why?’ and learn from.

One Page Digital Marketing Strategy Template

What You Love Doing vs Running a Company. Oranges and Apples, my friend.


Ok, so you’ve been doing what you do for years now… 5 years, 10 years, 15 years. You’re good at it. No, in fact, you’re great at it. If someone woke you up at 3am in the morning and drilled you with any combination of who, what, where, when, why or how questions about your job, you’d have the answer delivered on a silver platter.

So you’ve started a business doing what you love doing; doing what you’re so great at doing. Because you’re great at it, you’ve naturally attracted and pulled in some new clients. You’ve gotten some new notches on your belt. You’ve received some glowing testimonials. And you’ve made some money. But…

(Yes, there’s always a but…isn’t there?)

But over the last several months or years, you feel like the business has hit a plateau. You’ve made a great deal of money, but whatever you do, it seems like making more is just not going to happen.

But it doesn’t have to be that way. And you know it. You feel it. You’re frustrated because you know the business could go better, but you’re just not sure what to do to make it so.

Read more

Hello world!


With a brand, spankin’ new website, we’re going to shake up the Perth and Australian digital strategy, web and eCommerce industry. We’ve got a lot in store for you. Watch this space.